Troubleshooting Common Issues

Solutions to common problems when converting invoices. Fix upload errors, conversion failures, and download issues.

Frequently Asked Questions

Why won't my invoice upload?

Ensure your file is a PDF under 10MB. Check that you're using a supported browser. If the issue persists, try a different browser or contact support.

What if the extracted data is incorrect?

Our system is optimized for standard invoice formats. If data extraction is inaccurate, ensure your PDF is text-based (not a low-quality image scan).