Understanding Credits

Learn how the BillToSheet credits system works. Information about free conversions, purchasing credits, and credit usage.

Understanding the credits system at BillToSheet can enhance your experience when converting invoice PDFs to CSV or Excel formats. You may need to purchase credits if you frequently require conversions that exceed the limits of our free offerings. Start by creating an account, and then navigate to the credits section in your dashboard to view your current balance and available packages. This allows you to efficiently manage your conversion needs without interruption.

When purchasing credits, consider how many conversions you anticipate needing in the near future. It’s often more economical to buy in bulk, as larger packages typically offer a better rate per conversion. Once you've made your purchase, the credits will be instantly added to your account, allowing for immediate use. Be mindful of your credit balance after each conversion to avoid running out unexpectedly, especially during busy periods when you might need to process multiple invoices.

A common gotcha with the credits system is overlooking the expiration date on purchased credits, which can vary based on the package you select. Always check the terms associated with your credits to avoid losing any value. Additionally, if you encounter any issues or have questions about your usage, don’t hesitate to reach out to our support team for assistance—they’re here to help ensure a smooth experience.

Frequently Asked Questions

How many credits do I need?

Each invoice conversion uses 1 credit. You get 1 free conversion without an account. After signing in, purchase credit packs: 25 credits for £9, 100 for £19, or 500 for £49.

Do credits expire?

No, your purchased credits never expire. You can use them at any time, and they remain in your account until used.