Managing Your Account and Credits

Learn how to manage your BillToSheet account, track credit usage, view billing history, and update payment methods.

Managing your BillToSheet account is essential for ensuring a seamless experience when converting your invoices. If you frequently use the service, keeping track of your credits can help you avoid unexpected interruptions. To view your credit balance, simply log into your account dashboard and navigate to the "Credits" section. This will give you a clear picture of how many credits you have left and how they have been utilized over time.

Updating your payment methods is crucial for uninterrupted service, especially if you're switching banks or credit cards. To do this, go to the "Billing" section in your account settings, where you can add or remove payment methods. Remember to double-check the expiration dates and billing addresses to prevent any payment issues. A common gotcha is forgetting to save changes after updating payment details, so always look for a confirmation message before logging out.

If you need to review your billing history for expense tracking or tax purposes, it’s just a few clicks away. In your account dashboard, head over to the "Billing History" section to see a comprehensive list of charges and transactions. This can be particularly useful for freelancers or small business owners who need to reconcile their expenses regularly. Just be aware that billing statements can take a moment to update after a transaction, so if you don’t see a recent charge, give it a little time before checking again.

Frequently Asked Questions

How do I check my credit balance?

Sign in to your dashboard and your current credit balance is displayed at the top of the page. You can also see it before starting any conversion.

Can I see my credit usage history?

Yes, your dashboard shows all past conversions with the date, invoice name, and credits used. This helps you track monthly usage and plan future credit purchases.

How do I update my payment method?

Go to your account settings or click the payment method link in your dashboard. You can update card details or change to a different payment method at any time.

Can I get invoices for credit purchases?

Yes, you'll receive an email receipt for every credit purchase. You can also download past purchase receipts from your account billing history.

How do I delete my account?

Contact our support team to request account deletion. We'll remove your account and all associated data within 7 days. Note that unused credits cannot be refunded.