Managing Your Account and Credits

Learn how to manage your BillToSheet account, track credit usage, view billing history, and update payment methods.

Frequently Asked Questions

How do I check my credit balance?

Sign in to your dashboard and your current credit balance is displayed at the top of the page. You can also see it before starting any conversion.

Can I see my credit usage history?

Yes, your dashboard shows all past conversions with the date, invoice name, and credits used. This helps you track monthly usage and plan future credit purchases.

How do I update my payment method?

Go to your account settings or click the payment method link in your dashboard. You can update card details or change to a different payment method at any time.

Can I get invoices for credit purchases?

Yes, you'll receive an email receipt for every credit purchase. You can also download past purchase receipts from your account billing history.

How do I delete my account?

Contact our support team to request account deletion. We'll remove your account and all associated data within 7 days. Note that unused credits cannot be refunded.